{"id":9401,"date":"2025-08-25T14:20:48","date_gmt":"2025-08-25T14:20:48","guid":{"rendered":"https:\/\/feedback4sports.com\/faq\/algemene-informatie\/"},"modified":"2025-09-11T06:02:30","modified_gmt":"2025-09-11T06:02:30","slug":"general-information","status":"publish","type":"page","link":"https:\/\/feedback4sports.com\/en\/faq\/general-information\/","title":{"rendered":"FAQ General information"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; content_placement=&#8221;bottom&#8221; el_class=&#8221;customHeaderAfbeelding&#8221; min_height=&#8221;650px&#8221; css=&#8221;.vc_custom_1754548485866{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;background-image: url(https:\/\/feedback4sports.com\/wp-content\/uploads\/2025\/03\/Header-website-7.png?id=7923) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: right;\"><span class=\"customText1\" style=\"padding: 10px; background-color: #41b2d9; font-weight: semi-bold; font-family: 'Poppins', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif; font-size: 25px; color: white;\">Customer is attention.<\/span><br \/>\n<span class=\"customText1\" style=\"display: inline-block; margin-top: 15px; padding: 10px; background-color: #41b2d9; font-weight: semi-bold; font-family: 'Poppins', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif; font-size: 25px; color: white;\">No attention, no customer.<\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1754565456663{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1569840700387{margin-top: 0px !important;margin-bottom: -40px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_single_image image=&#8221;301&#8243; img_size=&#8221;25px&#8221; css=&#8221;.vc_custom_1569840523840{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1754565541153{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1569840551235{margin-top: 0px !important;padding-top: 0px !important;}&#8221;]<style>#breadcrumb-6ac995ef41188 li::after { content: \"\u00bb\" }<\/style><ol class=\"wwp-vc-breadcrumbs \" id=\"breadcrumb-6ac995ef41188\"><li class=\"visited\"><a href=\"\/\">Home<\/a><\/li><li class=\"visited\"><a href=\"https:\/\/feedback4sports.com\/en\/faq\/\">FAQ<\/a><\/li><li class=\"current\"><span>FAQ General information<\/span><\/li><\/ol>[\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1629885731105{margin-top: 0px !important;margin-bottom: 25px !important;padding-top: 0px !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column css=&#8221;.vc_custom_1754389380393{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>General information about Feedback4Sports<\/h1>\n<p>Below you will find answers to general questions about Feedback4Sports. Can&#8217;t find the answer to your question? <a href=\"https:\/\/feedback4sports.com\/en\/contact\/\">Contact<\/a> us directly so we can help you as quickly as possible.[\/vc_column_text][vc_tta_accordion][vc_tta_section title=&#8221;What does Feedback4Sports do?&#8221; tab_id=&#8221;1754389398019-7cfc77c3-e482&#8243;][vc_column_text css=&#8221;&#8221;]Feedback4Sports provides a simple and effective feedback system for fitness clubs and gyms. Through a short survey based on the well-known Net Promoter Score (NPS), you gain immediate insight into your members\u2019 opinions. You continuously collect feedback without any hassle. The results appear directly in a clear dashboard, giving you an instant overview of how satisfied your members are. With insights into your members\u2019 experiences, you can improve member retention, optimize service and encourage word-of-mouth promotion.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What makes Feedback4Sports powerful?&#8221; tab_id=&#8221;1754389398031-a0fef74c-ab4e&#8221;][vc_column_text css=&#8221;&#8221;]Real insights, not assumptions. With Feedback4Sports, sports clubs see what their members truly think. No vague impressions or gut feelings, just clear data and direct feedback from members in your own club.<\/p>\n<p data-start=\"38\" data-end=\"265\">The strength lies in simplicity and member loyalty:<br data-start=\"89\" data-end=\"92\" \/>\u2022 Only one question is needed to see how your club is performing.<br data-start=\"157\" data-end=\"160\" \/>\u2022 Smart analysis immediately highlights areas for improvement.<br data-start=\"222\" data-end=\"225\" \/>\u2022 Make changes based on real opinions.<\/p>\n<p data-start=\"267\" data-end=\"314\">The result? More engaged members, less churn.<\/p>\n<p data-start=\"316\" data-end=\"393\" data-is-last-node=\"\" data-is-only-node=\"\">Want to know what your members really think?<br data-start=\"360\" data-end=\"363\" \/>Feedback4Sports will tell you<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Who is Feedback4Sports for?&#8221; tab_id=&#8221;1754564644786-77440bb9-262f&#8221;][vc_column_text css=&#8221;&#8221;]Feedback4Sports is designed for fitness clubs and gyms that strive for enthusiastic members and strong member retention.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is guidance available to get the most out of Feedback4Sports?&#8221; tab_id=&#8221;1754564751482-b2be921d-bf29&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p data-start=\"38\" data-end=\"297\">Of course. We are ready to help you get started and make the most out of Feedback4Sports.<br data-start=\"127\" data-end=\"130\" \/>Everyone who starts with Feedback4Sports receives a personal onboarding, explaining how everything works, how to read the results and how to put them into practice.<\/p>\n<p data-start=\"299\" data-end=\"468\">Looking for more in-depth support? At any time, you can request tailored guidance and explanations. Contact us at <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"413\" data-end=\"440\">support@feedback4sports.com<\/a> or call +31 10 268 81 81.<\/p>\n<p data-start=\"562\" data-end=\"650\" data-is-last-node=\"\" data-is-only-node=\"\">This way, we make sure you don\u2019t just collect feedback, but actually put it into action.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How can I contact you?&#8221; tab_id=&#8221;1754564776287-f07d043f-6aad&#8221;][vc_column_text css=&#8221;&#8221;]For advice, an introduction, or more information, you can reach us by email at support@feedback4sports.com or by phone at +31 10 268 81 81.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text][\/vc_column_text][vc_btn title=&#8221;Back to overview&#8221; style=&#8221;gradient-custom&#8221; gradient_custom_color_1=&#8221;#40B1D9&#8243; gradient_custom_color_2=&#8221;#40B1D9&#8243; shape=&#8221;square&#8221; size=&#8221;lg&#8221; align=&#8221;left&#8221; css=&#8221;&#8221; link=&#8221;url:https%3A%2F%2Ffeedback4sports.com%2Fen%2Ffaq%2F&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; content_placement=&#8221;bottom&#8221; el_class=&#8221;customHeaderAfbeelding&#8221; min_height=&#8221;650px&#8221; css=&#8221;.vc_custom_1754548485866{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;background-image: url(https:\/\/feedback4sports.com\/wp-content\/uploads\/2025\/03\/Header-website-7.png?id=7923) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] Customer is attention. No attention,<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":77,"featured_media":0,"parent":9392,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-9401","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions | Feedback4Sports<\/title>\n<meta name=\"description\" content=\"We are happy to answer your questions. Can&#039;t find your question? 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