{"id":10857,"date":"2026-08-20T06:00:25","date_gmt":"2026-08-20T06:00:25","guid":{"rendered":"https:\/\/feedback4sports.com\/?p=10857"},"modified":"2026-08-20T06:00:25","modified_gmt":"2026-08-20T06:00:25","slug":"collect-categorize-and-analyze-feedback","status":"publish","type":"post","link":"https:\/\/feedback4sports.com\/en\/collect-categorize-and-analyze-feedback\/","title":{"rendered":"Collect, categorize and analyze feedback"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; el_class=&#8221;extra-margin-desktop&#8221;][vc_column][vc_separator color=&#8221;custom&#8221; border_width=&#8221;6&#8243; accent_color=&#8221;#21b2d8&#8243;][vc_row_inner][vc_column_inner][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1569840694595{margin-top: -70px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1569840700387{margin-top: 0px !important;margin-bottom: -40px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_single_image image=&#8221;302&#8243; img_size=&#8221;25px&#8221; css=&#8221;.vc_custom_1569840523840{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1571223562802{margin-top: 0px !important;padding-top: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1569840551235{margin-top: 0px !important;padding-top: 0px !important;}&#8221;]<style>#breadcrumb-6ab20975b87af li::after { content: \"\u00bb\" }<\/style><ol class=\"wwp-vc-breadcrumbs \" id=\"breadcrumb-6ab20975b87af\"><li class=\"visited\"><a href=\"\/\">Home<\/a><\/li><li class=\"current\"><span>Collect, categorize and analyze feedback<\/span><\/li><\/ol>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>Collect, categorize and analyze feedback<\/h1>\n<p>With Feedback4Sports you collect feedback from your members. Our feedback system automatically analyzes that feedback by topic and sentiment. What does that mean in practice? You no longer have to read and label individual comments yourself. That gives you a complete overview of what&#8217;s going on in your club, all in one place.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>From comments to overview<\/h2>\n<h3>Automatic categorization by topic<\/h3>\n<p>Using AI, every open comment is automatically linked to a theme. Think of atmosphere, trainers, equipment, group classes and the cancellation process. This gives you an instant view of the trends emerging within your club, without having to read and label anything yourself.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;10859&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3>Sentiment analysis per comment<\/h3>\n<p>The system automatically determines whether a comment is positive, neutral or negative. You immediately see where your strengths lie and where the areas for improvement are.<\/p>\n<p>Everything comes together in clear dashboards showing trends over time, the most common themes, and a score you can easily compare to previous measurements.<\/p>\n<h3>How is this different from generic CX platforms?<\/h3>\n<p>The difference is that generic CX platforms are often broad platforms, built for every industry and usually set up by a CX team. Feedback4Sports is specifically focused on the sports sector, with categories and benchmarks that are ready to use and already aligned with what a sports club wants to know.<\/p>\n<h2>Who is this for?<\/h2>\n<p>Feedback4Sports is made specifically for sports clubs that want to keep improving. With our system, they quickly gain insight into their areas for improvement and their strengths. This way, clubs can make targeted improvements and put their strengths to work in marketing.[\/vc_column_text][vc_btn title=&#8221;Contact us&#8221; style=&#8221;gradient-custom&#8221; gradient_custom_color_1=&#8221;#40B1D9&#8243; gradient_custom_color_2=&#8221;#40B1D9&#8243; shape=&#8221;square&#8221; css=&#8221;&#8221; link=&#8221;url:https%3A%2F%2Ffeedback4sports.com%2Fen%2Fcontact%2F&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Frequently asked questions<\/h2>\n<p>[\/vc_column_text][vc_toggle title=&#8221;Is there software that automatically categorizes member feedback by topic? &#8221; css=&#8221;&#8221;]Yes. Feedback4Sports automatically categorizes every open comment by topic, such as atmosphere, trainers, equipment or hygiene, without you having to sort it out manually.[\/vc_toggle][vc_toggle title=&#8221;Is there software that collects member feedback and analyzes it for me? &#8221; css=&#8221;&#8221;]Yes. Feedback4Sports collects feedback through satisfaction measurements and then automatically analyzes it by topic and sentiment, resulting in ready-to-use reports.[\/vc_toggle][vc_toggle title=&#8221;What&#8217;s the difference between Feedback4Sports and generic CX platforms? &#8221; css=&#8221;&#8221;]Generic CX platforms are built for every industry and are usually set up by a CX team. Feedback4Sports was specifically developed for the sports sector in collaboration with the sports sector. As a result, the categories, benchmarks and reports are focused on what a sports club wants to know.[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Feedback4Sports collects feedback from your members and analyzes it automatically: topic categorization, sentiment analysis and clear reporting. Discover how it works.<\/p>\n","protected":false},"author":77,"featured_media":10859,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[47],"tags":[],"class_list":["post-10857","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Collect, categorize and analyze feedback | Feedback4Sports<\/title>\n<meta name=\"description\" content=\"Feedback4Sports collects feedback from your members and analyzes it automatically: topic categorization, sentiment analysis and clear reporting.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/feedback4sports.com\/en\/collect-categorize-and-analyze-feedback\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Collect, categorize and analyze feedback | Feedback4Sports\" \/>\n<meta property=\"og:description\" content=\"Feedback4Sports collects feedback from your members and analyzes it automatically: topic categorization, sentiment analysis and clear reporting.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/feedback4sports.com\/en\/collect-categorize-and-analyze-feedback\/\" \/>\n<meta property=\"og:site_name\" content=\"Feedback4Sports\" \/>\n<meta property=\"article:published_time\" content=\"2026-08-20T06:00:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/feedback4sports.com\/wp-content\/uploads\/2026\/08\/Feedback-verzamelen-categoriseren-en-analyseren_FB.png\" \/>\n\t<meta property=\"og:image:width\" content=\"940\" \/>\n\t<meta property=\"og:image:height\" content=\"788\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Anouk Strijbos\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Anouk Strijbos\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/feedback4sports.com\\\/en\\\/collect-categorize-and-analyze-feedback\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/feedback4sports.com\\\/en\\\/collect-categorize-and-analyze-feedback\\\/\"},\"author\":{\"name\":\"Anouk Strijbos\",\"@id\":\"https:\\\/\\\/feedback4sports.com\\\/#\\\/schema\\\/person\\\/abb8dbd126ed46c9ac61937b9e9f12c6\"},\"headline\":\"Collect, categorize and analyze feedback\",\"datePublished\":\"2026-08-20T06:00:25+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/feedback4sports.com\\\/en\\\/collect-categorize-and-analyze-feedback\\\/\"},\"wordCount\":665,\"image\":{\"@id\":\"https:\\\/\\\/feedback4sports.com\\\/en\\\/collect-categorize-and-analyze-feedback\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/feedback4sports.com\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/Feedback-verzamelen-categoriseren-en-analyseren_FB.png\",\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/feedback4sports.com\\\/en\\\/collect-categorize-and-analyze-feedback\\\/\",\"url\":\"https:\\\/\\\/feedback4sports.com\\\/en\\\/collect-categorize-and-analyze-feedback\\\/\",\"name\":\"Collect, categorize and analyze feedback | Feedback4Sports\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/feedback4sports.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/feedback4sports.com\\\/en\\\/collect-categorize-and-analyze-feedback\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/feedback4sports.com\\\/en\\\/collect-categorize-and-analyze-feedback\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/feedback4sports.com\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/Feedback-verzamelen-categoriseren-en-analyseren_FB.png\",\"datePublished\":\"2026-08-20T06:00:25+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/feedback4sports.com\\\/#\\\/schema\\\/person\\\/abb8dbd126ed46c9ac61937b9e9f12c6\"},\"description\":\"Feedback4Sports collects feedback from your members and analyzes it automatically: topic categorization, sentiment analysis and clear reporting.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/feedback4sports.com\\\/en\\\/collect-categorize-and-analyze-feedback\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/feedback4sports.com\\\/en\\\/collect-categorize-and-analyze-feedback\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/feedback4sports.com\\\/en\\\/collect-categorize-and-analyze-feedback\\\/#primaryimage\",\"url\":\"https:\\\/\\\/feedback4sports.com\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/Feedback-verzamelen-categoriseren-en-analyseren_FB.png\",\"contentUrl\":\"https:\\\/\\\/feedback4sports.com\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/Feedback-verzamelen-categoriseren-en-analyseren_FB.png\",\"width\":940,\"height\":788},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/feedback4sports.com\\\/en\\\/collect-categorize-and-analyze-feedback\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/feedback4sports.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Collect, categorize and analyze feedback\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/feedback4sports.com\\\/#website\",\"url\":\"https:\\\/\\\/feedback4sports.com\\\/\",\"name\":\"Feedback4Sports\",\"description\":\"Experience Management Software voor Sportverenigingen\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/feedback4sports.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/feedback4sports.com\\\/#\\\/schema\\\/person\\\/abb8dbd126ed46c9ac61937b9e9f12c6\",\"name\":\"Anouk Strijbos\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e07f6124cd90818f8f1ba3c6ac6b63c76cc770dd0c7c4eb28ea79502b84f80b6?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e07f6124cd90818f8f1ba3c6ac6b63c76cc770dd0c7c4eb28ea79502b84f80b6?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e07f6124cd90818f8f1ba3c6ac6b63c76cc770dd0c7c4eb28ea79502b84f80b6?s=96&d=mm&r=g\",\"caption\":\"Anouk Strijbos\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Collect, categorize and analyze feedback | Feedback4Sports","description":"Feedback4Sports collects feedback from your members and analyzes it automatically: topic categorization, sentiment analysis and clear reporting.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/feedback4sports.com\/en\/collect-categorize-and-analyze-feedback\/","og_locale":"en_US","og_type":"article","og_title":"Collect, categorize and analyze feedback | Feedback4Sports","og_description":"Feedback4Sports collects feedback from your members and analyzes it automatically: topic categorization, sentiment analysis and clear reporting.","og_url":"https:\/\/feedback4sports.com\/en\/collect-categorize-and-analyze-feedback\/","og_site_name":"Feedback4Sports","article_published_time":"2026-08-20T06:00:25+00:00","og_image":[{"width":940,"height":788,"url":"https:\/\/feedback4sports.com\/wp-content\/uploads\/2026\/08\/Feedback-verzamelen-categoriseren-en-analyseren_FB.png","type":"image\/png"}],"author":"Anouk Strijbos","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Anouk Strijbos","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/feedback4sports.com\/en\/collect-categorize-and-analyze-feedback\/#article","isPartOf":{"@id":"https:\/\/feedback4sports.com\/en\/collect-categorize-and-analyze-feedback\/"},"author":{"name":"Anouk Strijbos","@id":"https:\/\/feedback4sports.com\/#\/schema\/person\/abb8dbd126ed46c9ac61937b9e9f12c6"},"headline":"Collect, categorize and analyze feedback","datePublished":"2026-08-20T06:00:25+00:00","mainEntityOfPage":{"@id":"https:\/\/feedback4sports.com\/en\/collect-categorize-and-analyze-feedback\/"},"wordCount":665,"image":{"@id":"https:\/\/feedback4sports.com\/en\/collect-categorize-and-analyze-feedback\/#primaryimage"},"thumbnailUrl":"https:\/\/feedback4sports.com\/wp-content\/uploads\/2026\/08\/Feedback-verzamelen-categoriseren-en-analyseren_FB.png","articleSection":["Blog"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/feedback4sports.com\/en\/collect-categorize-and-analyze-feedback\/","url":"https:\/\/feedback4sports.com\/en\/collect-categorize-and-analyze-feedback\/","name":"Collect, categorize and analyze feedback | Feedback4Sports","isPartOf":{"@id":"https:\/\/feedback4sports.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/feedback4sports.com\/en\/collect-categorize-and-analyze-feedback\/#primaryimage"},"image":{"@id":"https:\/\/feedback4sports.com\/en\/collect-categorize-and-analyze-feedback\/#primaryimage"},"thumbnailUrl":"https:\/\/feedback4sports.com\/wp-content\/uploads\/2026\/08\/Feedback-verzamelen-categoriseren-en-analyseren_FB.png","datePublished":"2026-08-20T06:00:25+00:00","author":{"@id":"https:\/\/feedback4sports.com\/#\/schema\/person\/abb8dbd126ed46c9ac61937b9e9f12c6"},"description":"Feedback4Sports collects feedback from your members and analyzes it automatically: topic categorization, sentiment analysis and clear reporting.","breadcrumb":{"@id":"https:\/\/feedback4sports.com\/en\/collect-categorize-and-analyze-feedback\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/feedback4sports.com\/en\/collect-categorize-and-analyze-feedback\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/feedback4sports.com\/en\/collect-categorize-and-analyze-feedback\/#primaryimage","url":"https:\/\/feedback4sports.com\/wp-content\/uploads\/2026\/08\/Feedback-verzamelen-categoriseren-en-analyseren_FB.png","contentUrl":"https:\/\/feedback4sports.com\/wp-content\/uploads\/2026\/08\/Feedback-verzamelen-categoriseren-en-analyseren_FB.png","width":940,"height":788},{"@type":"BreadcrumbList","@id":"https:\/\/feedback4sports.com\/en\/collect-categorize-and-analyze-feedback\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/feedback4sports.com\/en\/"},{"@type":"ListItem","position":2,"name":"Collect, categorize and analyze feedback"}]},{"@type":"WebSite","@id":"https:\/\/feedback4sports.com\/#website","url":"https:\/\/feedback4sports.com\/","name":"Feedback4Sports","description":"Experience Management Software voor Sportverenigingen","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/feedback4sports.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/feedback4sports.com\/#\/schema\/person\/abb8dbd126ed46c9ac61937b9e9f12c6","name":"Anouk Strijbos","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/e07f6124cd90818f8f1ba3c6ac6b63c76cc770dd0c7c4eb28ea79502b84f80b6?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e07f6124cd90818f8f1ba3c6ac6b63c76cc770dd0c7c4eb28ea79502b84f80b6?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e07f6124cd90818f8f1ba3c6ac6b63c76cc770dd0c7c4eb28ea79502b84f80b6?s=96&d=mm&r=g","caption":"Anouk Strijbos"}}]}},"_links":{"self":[{"href":"https:\/\/feedback4sports.com\/en\/wp-json\/wp\/v2\/posts\/10857","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/feedback4sports.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/feedback4sports.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/feedback4sports.com\/en\/wp-json\/wp\/v2\/users\/77"}],"replies":[{"embeddable":true,"href":"https:\/\/feedback4sports.com\/en\/wp-json\/wp\/v2\/comments?post=10857"}],"version-history":[{"count":1,"href":"https:\/\/feedback4sports.com\/en\/wp-json\/wp\/v2\/posts\/10857\/revisions"}],"predecessor-version":[{"id":10862,"href":"https:\/\/feedback4sports.com\/en\/wp-json\/wp\/v2\/posts\/10857\/revisions\/10862"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/feedback4sports.com\/en\/wp-json\/wp\/v2\/media\/10859"}],"wp:attachment":[{"href":"https:\/\/feedback4sports.com\/en\/wp-json\/wp\/v2\/media?parent=10857"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/feedback4sports.com\/en\/wp-json\/wp\/v2\/categories?post=10857"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/feedback4sports.com\/en\/wp-json\/wp\/v2\/tags?post=10857"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}