Happy Members Stay
We show you how
More Members, Fewer Cancellations
Improve Customer Satisfaction in Your Gym
Did you know that many gyms lose 30% to 50% of their (new) members every year?
Engaged members are the key to a successful gym. But do you know exactly what motivates them to stay? Or why some members drop out? With targeted feedback, you gain instant insights into what works and what can be improved.
What is Feedback4Sports?
Feedback4Sports offers a simple yet powerful feedback system for fitness clubs and gyms. Through a short survey, based on the well-known Net Promoter Score (NPS), you gain direct insights into your members’ opinions. With this knowledge, you can:
- Boost Member Retention – A club where members feel heard is a club where they want to stay.
- Optimize Your Service – adjust your offer based on real data, not on gut feeling.
- Encourage Word-of-Mouth Advertising – Enthusiastic members are your best ambassadors.
Automated Feedback, Instant Insights
With Feedback4Sports, collecting continuous feedback is effortless. Members automatically receive a short survey at six key moments. The results are immediately displayed in a clear dashboard, giving you an overview of member satisfaction at a glance.
Example: Imagine 40% of your members indicate that group classes are always full. You will see this right away and can schedule an extra class—showing the members you listen, improving satisfaction, and reducing cancellations.
Why Feedback4Sports?
Automated Feedback Analysis – More retention, more revenue
Fewer Cancellations – Understand why members leave and tackle problems in advance
Happier Members – Improve satisfaction by responding to what members value or miss
Growth Through Ambassadors – Satisfied members share their experiences, leading to free promotion
Higher Revenue – A small retention boost makes a big financial impact
Smart Sports Marketing & Member Insights
Boost Your Gym with Member Retention
Did you know that strong sports marketing isn’t just about recruiting new members? Retention is the foundation of your marketing strategy. Focus on customer satisfaction first—happy members stay longer and spread the word.
Don’t stay in the dark any longer. With Feedback4Sports, you turn customer satisfaction into powerful sports marketing. Our smart NPS-based feedback system provides valuable insights and helps you take direct action. This leads to loyal, satisfied members and a healthier business.
👉 Ready to grow your gym? Take the step today for more members, higher satisfaction, and greater success!
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