Colleague Govert Janssen Shares Insights in Columns for BodyLife

Since March 2020, Govert Janssen has been writing a monthly column for BodyLife magazine, sharing his perspective on customer excellence in the fitness industry. Drawing on his extensive experience in customer satisfaction, Govert aims to provoke thought, inspire enthusiasm, and offer fresh insights to BodyLife readers.

Never one to shy away from expressing his opinions, Govert occasionally shakes things up to keep readers engaged. Dive into his stories and let us know your thoughts!

• Hyperfocus on sales, sales, and more sales is like a crash diet
• From worst in class to a national role model
• Let the crowd speak to break the madness…
• The top 5 ‘no-showers’… and how to seize the opportunity!
  
• Lockdown 2021: closed or open?
  
• Waiting forever won’t help you lose weight in 2021
• Vaccinating, controlling, showcasing
• From fake reviews to genuine customer stories
• Stronger together
• The big difference lies in the small details
• Fitness industry embraces enthusiastic customers
• While The Hague fails, enthusiastic customers will lead the way
• Goodbye inactive members, hello enthusiastic customers!