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  1. Home
  2. Get More Responses to Your Surveys

Get More Responses to Your Surveys

Do you want to know what your members really think about your gym? A high response rate is essential to get valuable insights. Worried that your surveys might not get enough responses? You’re in the right place! Did you know that some clubs achieve a response rate of up to 50% with Feedback4Sports?

With these five practical tips, you’ll boost your Feedback4Sports survey response rate in no time!

1. Let Social Media Work for You

Social media is the go-to platform to reach your members. Use your social channels to inform members about Feedback4Sports and its purpose! Show them that you value their opinions and genuinely act on their feedback. The result? More members will be willing to complete your surveys.

2. Inform New Members During Registration

When a new member joins, it’s the perfect moment to introduce Feedback4Sports. Explain why gathering feedback is important and how their input helps improve their experience. By having this conversation, they’ll already feel heard and appreciated, making them more likely to participate in future surveys.

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3. Respond to Feedback

Show your members that you take their feedback seriously by responding to it—whether it’s positive or negative! Acknowledge their input and let them know how you’re addressing it. When members see that their opinions matter, they’re more likely to provide feedback again.

4. Showcase Our Certificate

If you’ve received our certificate, display it prominently in your gym, ideally in a spot with high foot traffic. It’s not just a great addition to your space; it also encourages members to engage with your surveys. Haven’t received your certificate yet? Email us, and we’ll send it to you!

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5. Share Member Stories

Feature member stories in your app, on club screens, your website, or even on the displays of your gym equipment. Sharing these testimonials shows your members and potential new ones what others say about your gym. This motivates them to share their honest opinions about their experiences with your club.

By applying these tips, you’ll boost your survey response rates and maximize the value of your feedback. Have you already achieved great results with Feedback4Sports? Share your success story with us! We love hearing how our software contributes to the success of your gym—and we also value your feedback!

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    Feedback4Sports and ClubPlanner are joining forces so you can focus on engaging members and higher retention.
  • Waarom het omarmen van negatieve feedback essentieel is
    Blog
    Why embracing negative feedback is essential
    Sports clubs that only send surveys to satisfied members are missing out on great opportunities. Feedback is, after all, a strong foundation for growth.
  • Blog
    Building Loyal Customers Together at the Dutch Fitness Awards
    Discover how to keep your customers happy and attract new members during the Dutch Fitness Awards on January 20 in Zeist.

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